Shipping & Returns

Orders are sent Royal Mail 48 Hours (shipping is calculated by weight at the checkout) 

We aim to fulfil all orders within 48 hours (with bank holidays as an exception)

We will refund your products within 14 days of purchase. Simply send your item(s) back to us in new condition and we will refund your original payment method within 7 working days. If your items are not in new condition, we reserve the right to partially refund. We will not accept any products that have been used. Unfortunately, we will be unable to accommodate any refund if it appears that your candle has not been burnt correctly in line with our candle care instructions. We strongly advise that these are read upon purchasing to ensure the best possible product experience. We do not take responsibility for return postage costs, and initial postage costs will not be refunded. Please do not hesitate to contact us with regards to any questions that you may have via email theweecoocraftco@outlook.com

RETURN PROCESS:

• Contact us via email about what you wish to return and your reasons for the return to theweecoocraftco@outlook.com
• Send your return to 10 Tarmachan Lane, Dunfermline, Fife, KY11 8LB
• We will refund your original payment method in line with our return policy